Is there a place for empathy in the abstract and high-tech world of digital assets? Dario Duran explains how we can use it to build technology that makes a positive impact.
How do you remain empathetic when your job is to act like an attacker and point out issues with security systems?
With all its military language, cybersecurity can feel very aggressive, but this offensive security specialist shows us it doesn’t have to be.
Design teaches us what a safe experience looks and feels like. It infuses emotion in the most rigid of industries. It helps us visualize abstract notions our brain can't translate into something palpable. That's why designers like Lucian are so important to making cybersecurity more approachable, more comfortable, and even a bit fun!
In our first conversations as co-host, Dave and I explore the issue of email tracking and the a-ha! moments it creates when people become aware of it. Dave brings his keen passion for privacy and ethics to help create these moments of clarity and then help others pursue better, safer options.
In a world where technology is highly complex, security can sometimes seem to be lagging behind. This is especially so if you are not an IT guru who understands cybersecurity concepts very well. Meet one of the caring people filling this gap with trustworthy information and empathetic experiences that help others.
It’s time to talk about Cyber Empathy
There’s more compassion, kindness, and empathy in cybersecurity than you imagine but you rarely hear about it. Let’s change this together!
Meet the people who dedicate their lives to keeping you, your loved ones, and all the things we often take for granted safe – across all technology layers.
Discover how they ensure your rights are protected as you interact with technology and how their actions – rooted in the hacker ethic – keep tech accessible, decentralized, and human.
Now is the time to talk about empathy in cybersecurity because we need the rich, diverse, and kind perspective it offers. When we understand how and why people connect through technology, we elevate our ability to make wiser decisions that benefit everyone.
Thank you for joining us!
Meet The Hosts
I’m a cyber-realist with a over a decade of experience in communication. Since 2015, cybersecurity became my home.
I jumped at the opportunity to do work that I deeply care about and learn from smart, kind, and generous people.
Growing in cybersecurity made my life richer and opened my mind and heart. Now I strive to help others see these possibilities and act on them through meaningful content.
I’m a designer and developer with a strong interest in privacy and ethics. I work at Scruples, a collaborative ethical design studio that helps clients make better decisions.
Beyond my work, I spread awareness of privacy and surveillance capitalism issues through my writing and side projects:
Cyber Empathy Manifesto
Cybersecurity is personal.
Keeping technology safe to use would not be possible without the personal involvement of people who pour their knowledge, expertise, and passion into it. They are the ones who see beyond technology. They see you. You can choose to meet them halfway and stay open to what they teach.
Cybersecurity elevates your critical thinking.
Understanding cybersecurity concepts, tools, and methods develops your systems thinking – the ability to solve problems in complex systems. This invaluable skill serves you well in any area of your life.
Cybersecurity needs empathy to reach beyond the echo chamber.
To reach those who need its protection the most, cybersecurity needs people willing to do the hard work of walking a mile in the shoes of people who often have other pressing needs (physical, emotional, financial – or all at once).
Practicing empathy in cybersecurity leads to better decisions for all, not just for a few.
Cybersecurity specialists have the opportunity to contribute to tech-related decisions with widespread impact. They can choose to add empathy to their perseverance when talking to decision-makers about risks and their consequences for other people.
Cybersecurity gives you the reflex to reflect.
When you see how bad actors manipulate technology and use it against you, you learn to slow down before making a decision. You also become better at evaluating risk, which leads to better, more informed choices.
Empathy creates room for diverse perspectives to join forces in cybersecurity.
When you empathize with another person, you can listen with curiosity and an open mind. Industry outsiders can bring in a fresh perspective. Technical leaders can share their expertise with more impact. Anyone can learn and improve, no matter where they are in their journey.
Cybersecurity gives you the tools to do good.
Empathy helps you use them. Imperfect as they may be, cybersecurity provides the means for you to choose a safer, wiser, and more ethical approach in your actions and choices. It also teaches you to protect our rights – and what specifically they are.