Season Three

  • How emotions shape human behavior in cybersecurity

    1st Nov, 2022#22

    Everyone has some kind of relationship with security. Improving that is the key to getting people interested and involved in advancing their security know-how and abilities. To do this at scale, we need to find a common ground that gets the conversation started.

    Today we get to learn from Erlend Andreas Gjære how to improve people's personal relationship with cybersecurity by focusing on empathy, privacy, and self-confidence.

  • Rethinking communication in the cybersecurity space

    18th Oct, 2022#21

    There are many layers of abstraction that separate people from cybercrime, which is why it's so difficult to see the potential consequences of your actions – or lack thereof. It's just hard to connect the cause to its effects.

    That's a real challenge which is going to still persist for quite some time because, biologically, we're just not built for this yet.

    This is why cybersecurity specialists need two things: to build their empathy muscle and to overcome the bias that their familiarization with the industry creates. Both efforts led to doing meaningful, impactful work that connects them to the people they serve.

Season Two

  • The value of approachability in cybersecurity

    4th Oct, 2022#20

    The key to being a successful cybersecurity expert is to be approachable and understand the needs of others.

    This underrated characteristic of a security specialist or security team has ripple effects that travel farther than you can imagine. Today's guest have a treasure trove of examples that highlights how approachability is one of the key ways anyone can practice empathy.

  • The art of listening

    20th Sep, 2022#19

    The biggest communication problem we have is that we listen with the intention of replying instead of understanding. This takes away the safety net that a speaker is expecting to have and closes the door on empathy.

    That is why it's important to practice the critical art of listening if you wish to grow in how you practice empathy. Mastering it will help you connect with others in a generous and meaningful way.

  • Attaining a fulfilling life in the cybersecurity industry

    6th Sep, 2022#18

    When you take time to replenish, you can serve from the overflow and avoid burnout. Cybersecurity is a stressful industry that demands a lot of commitment from professionals in it. Sometimes, people in this industry focus so much on the task at hand that they forget to replenish themselves.

  • Building emotional resilience to fight disinformation

    15th Mar, 2022#17

    Using your expertise to fight disinformation and change people's perspective on the importance of cybersecurity – and the consequences of ignoring it – is no easy feat. But maintaining your mental health and ability to do this type of difficult work in the long run is just as big of a challenge. Baptiste Robert gives us a first-person account of what it's like to fight misinformation and help others make clear-headed decisions, plus advice you can use in your own situation.

  • The role of empathy in the fight against stalkerware

    8th Mar, 2022#16

    In today’s social media-dominated world, the word stalking has been flipped to mean being harmlessly followed online, getting a ‘like’, getting a retweet, having your profile viewed constantly, among others. In fact, some even see it as a good thing because it shows how interesting one’s life is. But, that’s just one side of the coin.

    The other side is dark and it involves using stalkerware to scare, deter, control, or hurt people by following their ever move. Eva Galperin exposed this phenomenon and built a coalition to actively fight it and protect victims around the world. We can all learn from her experience.

  • The empathetic side of secure software development

    1st Mar, 2022#15

    In the high stake world of software development, it is easy to put aside empathy and prioritize meeting deadlines. After all, developers are key players when you want to reduce time-to-market or deliver regular updates. In this episode, we talk to Tanya Janca about the We Hack Purple academy, how Tanya practices empathy and the impact it has on her team.

  • Cybersecurity tips for small business owners

    22nd Feb, 2022#14

    As small business owners who care deeply about security and privacy issues, we've invested quite a bit of time (and $) into educating ourselves and making sure we protect our assets and our customers' data. Today we're sharing our most reliable and effective recommendations with you, so you can focus on keeping your business safe, compliant, and growing.

  • Cybersecurity books that help us understand technology

    15th Feb, 2022#13

    “Digital vulnerabilities that affect one, affect us all.” These are some of the books that helped us understand the complex connections between technology development, cybersecurity, privacy, geo-politics, and human nature. Here's how they inspired our explorations and what we learned from them to improve our mindset and skillset.

  • Perfect privacy vs. good enough privacy

    8th Feb, 2022#12

    It’s not just lack of awareness that has allowed many tech companies to viciously push the boundaries on the data they collect and how they use it. It’s the lack of emotional connection to this issue and an inability to internalize the consequences of this assault on our privacy. So let's see what "good enough privacy" is, how we can achieve it, and why it matters, starting from our personal experiences with it.

  • How empathy helps decision-makers connect the dots

    1st Feb, 2022#11

    Leading a team of cybersecurity specialists is a big undertaking, with influences and impact spreading throughout the organization and well beyond it.

    The biggest challenge boils down to creating and sustaining change – in attitudes, behaviors, and relationships. It's why cybersecurity needs change-makers to prioritize it, promote it, cultivate it, and connect it to other people's needs. Claire has been doing this for years and now we get to learn from her.

Season One

  • Making a positive contribution to cybersecurity

    18th Jan, 2022#10

    Security awareness is no longer enough. Run-of-the-mill programs and training sessions that try to instill good cybersecurity practices in teams and organizations are ineffective and lacking in mechanism that create real change. So what actually works in getting people to care about cybersecurity enough to make it part of their universe? My guest has a couple of great suggestions founded in practice and real-life results.

  • Replacing fear with empathy in cybersecurity communication

    11th Jan, 2022#9

    In the cybersecurity field, communication strategies will only take you as far as your understanding of human nature extends. Discover how the lack of compassion and empathy restricts the ability of cybersecurity and privacy to help people and companies in a meaningful way.

  • How a technology journalist creates empathy

    4th Jan, 2022#8

    It can be wonderful to discover how much you have in common with people who seems incredibly different from you. Great journalists create that type of empathy by telling stories with nuance, depth, and a strong sense of the invisible threads that connect us. This is a conversation about how that happens.

  • Building and selling cybersecurity solutions - with empathy

    7th Dec, 2021#7

    When you approach it from a kind and ethical place, cybersecurity is a positivity-filled and community-centered industry that functions best when people look out for each other. Here's an alternative to FUD (fear, uncertainty, and doubt) in connecting small business owners' needs to the solutions that truly help them.

  • Empathy in digital assets security

    30th Nov, 2021#6

    Is there a place for empathy in the abstract and high-tech world of digital assets? Dario Duran explains how we can use it to build technology that makes a positive impact.

  • Empathy in ethical hacking

    22nd Nov, 2021#5

    How do you remain empathetic when your job is to act like an attacker and point out issues with security systems?

    With all its military language, cybersecurity can feel very aggressive, but this offensive security specialist shows us it doesn’t have to be.

  • Cybersecurity - a designer’s perspective

    16th Nov, 2021#4

    Design teaches us what a safe experience looks and feels like. It infuses emotion in the most rigid of industries. It helps us visualize abstract notions our brain can't translate into something palpable. That's why designers like Lucian are so important to making cybersecurity more approachable, more comfortable, and even a bit fun!

  • Am I being tracked? Solutions to online user tracking

    9th Nov, 2021#3

    In our first conversations as co-host, Dave and I explore the issue of email tracking and the a-ha! moments it creates when people become aware of it. Dave brings his keen passion for privacy and ethics to help create these moments of clarity and then help others pursue better, safer options.

  • A considerate view to cybersecurity

    2nd Nov, 2021#2

    In a world where technology is highly complex, security can sometimes seem to be lagging behind. This is especially so if you are not an IT guru who understands cybersecurity concepts very well. Meet one of the caring people filling this gap with trustworthy information and empathetic experiences that help others.

  • Why I chose an empathetic approach to cybersecurity

    26th Oct, 2021#1

    Through our conversations for Cyber Empathy, I want to help you see how they use, cultivate, and inspire empathy through their work and contribution to the community.